Platform Overview
A detailed breakdown of the Pilot operating system — capabilities, data architecture, integrations, and security model.
Tech Stack
Next.js 15 (App Router)
Server components, streaming, edge-ready API routes
Supabase (PostgreSQL)
Row Level Security, real-time subscriptions, auth
Stripe Connect
Rent collection, payouts, subscriptions, webhooks
Upstash Redis
Rate limiting, session caching, analytics aggregation
BunnyCDN
Document storage, lease PDFs, property photos
Resend
Transactional email — rent notices, invites, receipts
OpenRouter AI
AI lease analysis, maintenance triage, rent pricing
Data Flow
All financial transactions flow through Stripe Connect — Pilot never holds funds. Rent payments are collected from tenants and disbursed directly to landlord bank accounts with no Pilot platform fee. Every transaction is recorded in the payment ledger for full audit history.
Integrations
Stripe Connect
Marketplace payments, ACH/card collection, instant payouts
Resend
Branded transactional email with delivery tracking
Upstash Redis
Sub-millisecond rate limiting and response caching
OpenRouter AI
GPT-4o-mini for lease analysis, triage, and insights
RentCast
Property valuations, rent estimates, market listings
Security Architecture
Row Level Security (RLS) on every Supabase table — users can only access their own data
Stripe webhook signature verification on all payment events
Rate limiting on all API routes via Upstash Redis (per-user sliding window)
Constant-time comparison for cron secrets to prevent timing attacks
GDPR/CCPA compliant data export at /api/user/export and account deletion
FHA/FCRA-safe AI scoring — no protected class data used in risk models
Zod validation on all API inputs — no raw user data reaches the database
HTTPS-only with Vercel edge network and automatic TLS
Subscription
Pilot is one plan priced by units managed, not by property count: $6 per unit per month with a $600 monthly minimum that covers the first 100 units. New landlords start with a 7-day free trial.
Pilot
$6/unit/mo$600 minimum · first 100 units covered · no unit cap
Everything to run a portfolio: rent collection with no platform fee, maintenance, leasing and move-ins, native accounting and reporting, the AI Hub, resident and staff portals with unlimited users, affordable-housing tooling, and Yardi import.
Compliance
Pilot is designed to be compliant with the Fair Housing Act (FHA) and Fair Credit Reporting Act (FCRA). AI-powered tenant risk scoring uses only payment behavior and lease history — no protected class characteristics (race, religion, national origin, sex, disability, familial status) are used in any scoring model. Users retain full rights to export and delete their data at any time.