Platform Overview

A detailed breakdown of the Pilot operating system — capabilities, data architecture, integrations, and security model.

Tech Stack

Next.js 15 (App Router)

Server components, streaming, edge-ready API routes

Supabase (PostgreSQL)

Row Level Security, real-time subscriptions, auth

Stripe Connect

Rent collection, payouts, subscriptions, webhooks

Upstash Redis

Rate limiting, session caching, analytics aggregation

BunnyCDN

Document storage, lease PDFs, property photos

Resend

Transactional email — rent notices, invites, receipts

OpenRouter AI

AI lease analysis, maintenance triage, rent pricing

Data Flow

Landlord Signs Up→Creates Property→Invites Tenant→Lease Generated→Rent Collected→Ledger Updated→Analytics & AI

All financial transactions flow through Stripe Connect — Pilot never holds funds. Rent payments are collected from tenants and disbursed directly to landlord bank accounts, with Pilot taking a platform fee. Every transaction is recorded in the payment ledger for full audit history.

Integrations

Stripe Connect

Marketplace payments, ACH/card collection, instant payouts

Resend

Branded transactional email with delivery tracking

Upstash Redis

Sub-millisecond rate limiting and response caching

OpenRouter AI

GPT-4o-mini for lease analysis, triage, and insights

RentCast

Property valuations, rent estimates, market listings

Security Architecture

Row Level Security (RLS) on every Supabase table — users can only access their own data

Stripe webhook signature verification on all payment events

Rate limiting on all API routes via Upstash Redis (per-user sliding window)

Constant-time comparison for cron secrets to prevent timing attacks

GDPR/CCPA compliant data export at /api/user/export and account deletion

FHA/FCRA-safe AI scoring — no protected class data used in risk models

Zod validation on all API inputs — no raw user data reaches the database

HTTPS-only with Vercel edge network and automatic TLS

Subscription

Pilot

$249.99/mo

One plan. Unlimited everything. No per-unit fees.

Properties

Rent Collection

Tenant Messaging

Maintenance Requests

Lease Management

AI Lease Analyzer

AI Maintenance Triage

AI Rent Pricing

AI Financial Insights

Portfolio Analytics

Market Opportunities

Priority Support

Compliance

Pilot is designed to be compliant with the Fair Housing Act (FHA) and Fair Credit Reporting Act (FCRA). AI-powered tenant risk scoring uses only payment behavior and lease history — no protected class characteristics (race, religion, national origin, sex, disability, familial status) are used in any scoring model. Users retain full rights to export and delete their data at any time.