Accessibility
Statement
Last Updated: February 2026
Our Commitment
Astrae Holdings LLC ("Pilot") is committed to ensuring that rentwithpilot.com is accessible to all users, including those with disabilities. We are actively working to increase the accessibility of our site and align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as referenced by the Americans with Disabilities Act (ADA), Section 508, and the European Accessibility Act.
Conformance Status
Pilot is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively auditing and remediating known issues.
Known Limitations
We are aware of the following areas under active remediation:
- —Some decorative UI elements use low-contrast colors that may not meet the 4.5:1 ratio for normal text (WCAG 1.4.3). We are reviewing and adjusting these across the landing pages.
- —Certain interactive components (accordion FAQs, modal dialogs) may not fully expose their state to all screen readers. We are adding ARIA live regions.
- —Video content on the homepage does not currently include captions. Captions will be added in an upcoming release.
- —Some chart and data visualization components in the dashboard may not have sufficient text alternatives for screen reader users.
Technical Specifications
Pilot relies on the following technologies for conformance:
- —HTML5
- —CSS
- —JavaScript (React / Next.js)
- —WAI-ARIA
Feedback & Contact
If you experience any accessibility barrier on rentwithpilot.com, or if you need information in an alternative format, please contact us:
- Email: support@rentwithpilot.com
- Subject line: Accessibility Issue
- Response time: We aim to respond within 2 business days.
We welcome your feedback and will work with you to provide accessible alternatives where technically feasible.
Enforcement Procedure
If you are not satisfied with our response to your accessibility feedback, you may contact the ADA National Network or file a complaint with the U.S. Department of Justice Civil Rights Division. EU users may also escalate to the relevant national authority under the European Accessibility Act.